Welcome Guide

Single-Page Website Experience

We specialize in crafting distinctive brand identities and compelling web presences.

Table of Contents

Welcome to the Paire Family

We’re thrilled to have you on board and can’t wait to bring your vision to life! At Paire Design, we specialize in crafting custom brand and website designs that align with your unique story and business goals. Whether you’re building your brand from the ground up or looking to refresh your online presence, we’re here to guide you every step of the way.

Our goal is to make the design process seamless, collaborative, and enjoyable. From brainstorming and sketching ideas to delivering the final product, we’ll work closely with you to ensure the results not only meet but exceed your expectations.

Thank you for trusting us to be a part of your journey. We’re excited to create something truly special together. Let’s get started!

Warmly,

The Paire Design Team

SINGLE-PAGE WEBSITE DESIGN

Services Overview

Our single-page website design service on the Squarespace platform offers a streamlined solution to establish a stunning online presence quickly and affordably. Perfect for individuals, events, or businesses with concise content and a desire to launch swiftly, this service includes all essential sections across one seamless page.

A Squarespace subscription is required and not included in the cost. Click here to learn more about the plans available.

  • Our process begins with a comprehensive Discovery Questionnaire to gather key insights about your brand, audience, and goals. This is followed by a Creative Direction Call, where we discuss your vision, preferences, and desired outcomes to ensure the website reflects your unique identity.

  • We will curate a detailed list of everything we’ll need from the client to get started on their website design.

  • The website features a custom header displaying your logo and clickable social media icons, seamlessly integrating your online presence. Logos and brand colors are provided by the client to maintain consistency and authenticity.

  • Five (5) Distinct Sections
    The five sections are customizable and can be tailored to suit the specific needs and goals of your business or website purpose.

    • Header Photo or Video: A striking visual that creates an impactful first impression.

    • Introduction: A brief, engaging overview of your brand or offering.

    • Information (Service/Event Details): A section dedicated to outlining your key services or event details in a clear, organized format.

    • About: Share your story and build a personal connection with your audience.

    • Contact Form: An intuitive form that encourages easy and direct communication.

  • Expand your reach and maintain client engagement with a strategically placed newsletter sign-up block. The footer design ties the page together, offering quick links, legal information, and additional branding elements.

  • We include up to five high-quality stock images to enhance your site’s aesthetic and visually support your content.

  • After the initial design, you’ll have the opportunity to review the website and request one round of refinements to perfect the final look and feel.

  • After finalizing the desktop version and completing any necessary refinements, we will transition to designing the mobile version. This ensures your website looks seamless and functions beautifully across all mobile devices.

  • Once your website is ready to launch, we’ll provide support in connecting your domain to your new site. Please note that domain purchase is not included.

SINGLE-PAGE WEBSITE DESIGN

Project Timeline & Process

At Paire Design, we’ve crafted a streamlined and collaborative process to bring your website vision to life. From initial discovery to launch, each step is designed to ensure clarity, creativity, and efficiency. Our timeline provides a clear framework to keep the project on track while allowing room for flexibility and thoughtful revisions. Together, we’ll create a cohesive and impactful website design tailored to your business.

01. DISCOVERY QUESTIONNAIRE & CREATIVE CALL

Begin by completing our comprehensive questionnaire, which helps us understand your brand’s vision, story, website aesthetic, and specific needs. Once we’ve reviewed your responses, we’ll schedule a creative direction call to discuss the project in detail and outline your website’s structure.

(estimated time: 60 mins)

02. CONTENT COLLECTION AND REVIEW

Using the website outline created during the discovery phase, you’ll provide the necessary content (e.g., text, photos, branding assets). We’ll review the materials and address any questions before scheduling a start date for the website design process.

(estimated time: 2-3 days)

03. SQUARESPACE ACCOUNT SETUP

We’ll create a Squarespace account for you (unless you already have one) using the email address you provide.

(estimated time: 15 mins)

04. SINGLE-PAGE DESIGN

Our team will begin designing your single-page website. During this process, we may reach out for clarification or to present design concepts for your approval.

(estimated time: 2-3 days)

05. SQUARESPACE TUTORIAL

Once the initial design is complete, we’ll provide a video tutorial via Loom to guide you on accessing and navigating your new Squarespace account, where you can review the website.

(estimated time: 15 mins)

06. REFINEMENTS

You’ll have up to 10 days to compile and submit a list of desired revisions. Upon receiving your feedback, we’ll implement all requested changes within 48 hours.

(estimated time: 2 days)

07. MOBILE OPTIMIZATION

After completing desktop revisions, we’ll ensure your website is fully optimized for mobile devices, delivering a seamless and visually appealing experience across all screen sizes.

(estimated time: 2 days)

08. DOMAIN SETUP & LAUNCH

Once both the desktop and mobile versions are finalized, we’ll assist with domain setup to prepare for launch. Note: Some aspects of domain setup may require your input; please refer to our FAQs for guidance.

(estimated time: 30 mins)

09. OFFBOARDING & FINAL TUTORIAL

After your site is live, you’ll receive an offboarding packet along with tutorial videos outlining how to make edits and updates to your website moving forward.

WORKING TOGETHER

What to Expect

DO EXPECT TO HAVE CLEAR AND CONSTANT COMMUNICATION WITH US.

We’ll keep you informed and involved every step of the way as we want to make sure you feel at ease and that any questions or concerns you may have will be answered. However, please keep in mind our work schedule and response times as noted in the Communication section. 

DO EXPECT OUR HONEST OPINIONS.

Your website’s success is our priority. We’ll provide honest, constructive feedback and share expert recommendations to help your vision come to life. We believe that when clients fully trust our process and expertise in website design, projects flow more seamlessly and yield the most successful outcomes.

DO EXPECT A COLLABORATIVE PROCESS AND EXPERIENCE.

Your input is invaluable to us. We’ll work closely with you, incorporating your ideas and feedback, to create a website that is tailored to and meets your business needs.

DO EXPECT FLEXIBILITY IN THE WORK SCHEDULE.

Quality work takes time, and we’re mindful of unexpected delays or changes along the way. Our flexible approach ensures we meet your needs without compromising on quality.

WORKING TOGETHER

Frequently Asked Questions

PROCESS & TIMELINE

  • The process for the Single-Page Site Design is outlined in our project timeline, but the duration depends largely on how quickly we receive your completed client homework, your content, and your feedback on the final website design. With prompt responses, the entire process typically takes about 2-3 weeks.

  • We understand that life can be hectic, and many of our clients juggle both personal and business responsibilities. While we value flexibility and strive to accommodate your schedule, please note that delays in providing feedback, content, or approvals may impact the project timeline, as our workflow is typically planned weeks in advance for website designs.

  • Yes, you may place your website project on hold for up to 6–12 months if necessary. However, when you're ready to resume, your project will be subject to our current availability, and we cannot guarantee an immediate start.

  • While we aim to adhere to the proposed six-week timeline, we build in a two-week buffer to account for unexpected delays. Creative work requires care and attention, and we avoid rushing the process. Rest assured, we’ll keep you informed if any delays arise.

  • If the project hasn’t started and you’ve paid in full, we can offer a full refund if canceled within 24 hours of signing the agreement. There will be a cancellation fee of $250.00

    No refunds for cancellations after 24 hours, only credits will be offered. Credits are valid for 12 months from the cancellation date.

    If you paid a deposit we do not offer a refund, as deposits are non-refundable as per our agreement.

WEBSITE CONTENT

  • Yes, clients are responsible for providing all website content, including text, images, branding assets, and e-commerce information. However, we can assist with content creation for an additional fee, which will vary based on your website’s specific needs.

  • Yes, we offer assistance with website content creation, copywriting, and sourcing additional stock images for an additional fee.

  • We strongly recommend updating your headshots if you don’t have recent photos or if your current photos do not align with your branding or aesthetic.

  • Yes, having all your content ready is essential before we begin designing your website. This ensures a seamless process without unnecessary delays.

  • We understand that gathering and organizing website content can be a time-consuming process, so we do not impose strict deadlines on clients. Every client’s timeline is unique, and we aim to accommodate varying schedules. However, we cannot set a project start date until all required content is submitted. Once the content is received, we will schedule your project at the earliest available date. Please note that a minimum of 2–3 weeks is needed to begin work after content submission, though this may vary depending on our current workload.

  • The preferred methods for submitting your content are Google Drive, Dropbox, or WeTransfer. Please organize your materials by page or section, ensuring it’s clear where each piece of content belongs. We’ll provide guidance on this during the creative direction call and when we share the website outline.

WEBSITE REVISIONS

  • Clients are given 10 days after the website's completion to submit their list of requested revisions. If you need additional time to review, we’re happy to pause your project until you’re ready to provide feedback. Once we receive your revisions, we’ll prioritize completing them as soon as possible; however, please note that timelines may vary based on our current workload at that time.

  • We’re happy to accommodate additional rounds of revisions if needed. If the requested revisions take less than 20 minutes to complete, we’ll offer an extra round at no additional cost. For revisions requiring more than 20 minutes, there will be an additional fee based on the time required to complete the work.

SQUARESPACE DESIGN & HOSTING PLATFORM

  • Yes, a Squarespace hosting subscription is required and is not included in the design cost. Learn more about available plans here.

  • We’ve curated a list of Squarespace benefits –

    ·  User-Friendly Interface
    Squarespace offers an intuitive, drag-and-drop interface that makes it easy for anyone to build and maintain a professional website without needing advanced technical skills.

    ·  All-in-One Solution
    Squarespace provides hosting, domain registration, design templates, and built-in features like e-commerce tools, analytics, and SEO—all in one platform.

    ·  Professional, Customizable Templates
    Choose from a wide range of professionally designed templates that are fully customizable to match your brand’s aesthetic.

    ·  Responsive Design
    All Squarespace templates are mobile-friendly and automatically adjust to different screen sizes, ensuring your site looks great on any device.

    ·  Integrated E-Commerce Tools
    Squarespace includes built-in e-commerce capabilities, such as product management, inventory tracking, shipping tools, and secure payment processing, making it easy to sell online.

    ·  SEO Optimization
    Squarespace provides SEO-friendly tools and best practices, including customizable page titles, meta descriptions, clean URLs, and integrated site maps, helping your site rank higher on search engines.

    ·  24/7 Customer Support
    Squarespace offers reliable, round-the-clock customer support through email and live chat to assist with any technical issues or questions.

    ·  Built-In Analytics
    Monitor your website’s performance with Squarespace’s built-in analytics dashboard, which tracks visitor behavior, page views, traffic sources, and more.

    ·  Secure Hosting
    Squarespace includes secure, reliable hosting with free SSL certificates, ensuring that your website is safe and fast without requiring additional third-party services.

    ·  Scalable Features
    Whether you’re starting with a single-page website or need an advanced e-commerce store, Squarespace scales with your business as it grows.

    ·  No Need for Plugins
    Unlike other platforms that rely on third-party plugins, Squarespace offers most features natively, reducing the risk of incompatibility or security vulnerabilities.

    ·  Creative Freedom
    Squarespace gives you the flexibility to design visually stunning pages with full control over fonts, colors, layouts, and more, allowing you to bring your creative vision to life.

    ·  Affordable Pricing
    Squarespace’s pricing plans are straightforward and cost-effective, with no hidden fees for hosting or additional features.

    ·  Easy Content Updates
    Squarespace makes it simple to update content, add new pages, or make changes, even after your site is live.

    ·  Social Media Integration
    Easily connect your social media accounts to your site, display social feeds, and enable visitors to share your content across multiple platforms.

    ·  Email Marketing Integration
    Squarespace integrates with its own email marketing tools, allowing you to design, schedule, and manage email campaigns directly from the platform.

    ·  Built-In Blogging Platform
    Squarespace includes a fully functional blogging platform with features like categories, tags, and rich media embedding, making it ideal for content creators.

    ·  Regular Updates and Innovations
    Squarespace continually updates its platform with new features, ensuring your website remains modern and functional.

  • Absolutely! Squarespace offers robust e-commerce features, making it a great platform for online businesses.

  • Yes, Squarespace allows you to purchase and manage your domain directly through their platform. Learn more here.

  • Yes, you can set up and purchase a professional email through Squarespace. Find more details here.

DOMAINS, EMAILS & SETUP

  • We recommend purchasing your domain through GoDaddy or Squarespace. These platforms are the easiest to work with when connecting your domain to your Squarespace website.

  • Yes, we assist with connecting your domain to your new Squarespace website. If any issues arise during the connection process, we’ll provide step-by-step instructions for contacting your domain provider to resolve the issue. Please note that, for security reasons, we do not call domain providers or log into your accounts on your behalf.

  • We do not assist with email setup.

ADDITIONAL QUESTIONS

  • The design fee and the Squarespace hosting subscription fee are the only standard costs, as outlined in our agreement. However, if your website development requires custom coding, additional fees may apply. We will always discuss these with you in advance and obtain your approval before proceeding with the work.

  • Yes, we provide 10 days of complimentary support as part of our full website design and development package. Beyond that, we’re happy to assist with any additional needs. Our support rates range from $75–$150 per hour, depending on the scope of work. Additionally, Squarespace’s award-winning customer support is always available for assistance.

  • During the offboarding process, we’ll provide a detailed tutorial that includes instructions on how to add new sections and pages to your website. If you prefer that we handle these updates for you, we’re happy to assist.

HOW TO REACH US

Communication & Studio Hours

COMMUNICATION CHANNELS

The best way to reach us is via email at hello@pairedesign.com. Occasionally, we may send longer, detailed messages through text in the form of voice notes, and we’re happy to receive text replies in return. While we do have an Instagram account, messages sent via Instagram may experience delays, as we don’t check DMs daily and sometimes miss notifications. For timely communication, we recommend emailing us directly.

RESPONSE TIME EXPECTATIONS

We strive to respond to emails daily, excluding weekends and holidays. However, due to our work schedule, responses may occasionally take a bit longer. Please allow 24–48 hours for a reply.

STUDIO HOURS

Our studio operates Monday through Friday, from 9:00 AM to 5:00 PM EST, as we are based in South Florida. While we typically don’t respond to emails or texts outside of these hours, exceptions may be made in urgent situations.

For our West Coast clients, we’re happy to extend our communication hours as needed.

For international clients, we’ll do our best to accommodate time differences and schedule a time that works for both parties.

CALLS AND MEETINGS

We prioritize clear communication throughout the design process and will keep you updated at every step. If you’d like to schedule a call or Zoom meeting, we’re happy to arrange that. While we welcome phone calls, they must be scheduled at least 24 hours in advance to avoid conflicts with other appointments or work commitments. To schedule a call, please click the button below. We offer 15- to 30-minute project calls.

SINGLE-PAGE WEBSITE DESIGN

Client Homework

Welcome to the first step of your single-page design journey! To help us create a cohesive and beautiful website tailored specifically to your business, we’ve designed a Discovery Questionnaire. This is your opportunity to share your brand’s story, audience, goals, and aesthetic preferences with us. The more insight you provide, the better we can craft a design that truly reflects your vision.

Click the button below to get started!

Discovery Call

Thank you for completing your website design questionnaire. We truly appreciate the time and thought you've put into sharing your vision with us. Your input is essential in guiding us toward creating a website that aligns perfectly with your goals.

We hope you've taken the time to read through all of the information, timeline, FAQs, and what to expect included in this guide, as they are key to ensuring a successful collaboration with us.

To complete the onboarding process, please schedule the discovery call by clicking the link below.

We’re excited to get started!